Start recording the steps you take in the portal, using Steps Recorder. It's important to sign in before you start the trace so that the trace doesn't contain sensitive information related to your account. For more information, see Chrome DevTools and Microsoft Edge DevTools. The screenshots included here show the Google Chrome experience, but you'll see the same options in Microsoft Edge. The developer tools experience is very similar in the two browsers. Google Chrome and Microsoft Edge are both based on the Chromium open source project. You can capture this information any supported browser: Google Chrome, Microsoft Edge, Safari (on Mac), or Firefox. Please be mindful who you share your traces with, as they may contain sensitive information about your environment. Microsoft support uses these traces for troubleshooting purposes only.
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